Effective Date: November 4, 2026
Welcome to Tech x Smith. These Terms & Conditions govern your access to and use of our website and services.
By visiting our website, submitting an inquiry, or purchasing our services, you agree to these terms.
1. Our Services
Tech x Smith provides workflow management and business automation solutions, including:
Workflow Tools and Management.
Task and Project Organization.
Business Process Automation.
Repetitive Task Automation.
Automated Notifications.
Workflow Integrations.
Process Optimization.
The exact scope and deliverables of each service will be defined in the selected package, quotation, or written project agreement.
2. Service Packages
We offer different packages based on service requirements and project complexity.
Customers should carefully review package descriptions, included features, limitations, and pricing before placing an order.
Consultation packages provide guidance and recommendations only and do not automatically include implementation.
3. Project Requirements
Customers must provide accurate information, necessary access, relevant business details, and other materials required to complete their projects.
Any delays in providing required information, approvals, or feedback may affect the estimated delivery timeline.
4. Pricing and Payments
All service prices are displayed on our website or communicated through official quotations.
Payment terms, payment schedules, and applicable charges will be communicated before project commencement.
Additional work outside the selected package may require a separate quotation and customer approval.
5. Project Delivery
Delivery timelines depend on project complexity, technical requirements, third-party services, and customer feedback.
We will make reasonable efforts to complete projects within the agreed timeframe.
6. Revisions and Additional Work
Each package includes a specified number of revisions where applicable.
Additional revisions, new requirements, major workflow changes, or features outside the original project scope may involve extra charges.
7. Third-Party Software and Integrations
Some automation and workflow solutions may require third-party platforms, software subscriptions, APIs, or external integrations.
Customers are responsible for applicable third-party subscription and usage charges unless otherwise agreed in writing.
The availability and performance of third-party services are subject to their respective providers.
8. Customer Responsibilities
Customers agree to:
Provide accurate project information.
Supply necessary access and authorization.
Ensure submitted materials are lawful to use.
Maintain appropriate backups of important business data.
Review and approve project deliverables.
Use automation solutions responsibly and lawfully.
Customers must not request automation activities that violate applicable laws, third-party platform policies, or the rights of others.
9. Intellectual Property
Ownership and usage rights for project deliverables will be determined by the applicable project agreement.
Unless otherwise agreed, transfer of rights to final approved deliverables may be conditional upon full payment.
Third-party software, plugins, fonts, templates, and licensed resources remain subject to their respective licensing terms.
10. Data Protection and Confidentiality
We take reasonable steps to protect confidential project information and customer data.
Customers should avoid sharing unnecessary sensitive information, passwords, or confidential credentials through unsecured communication channels.
Both parties should take reasonable precautions to maintain the confidentiality of information shared during a project.
11. Service Availability
We make reasonable efforts to maintain website availability and service quality.
However, we do not guarantee uninterrupted availability of our website, third-party platforms, APIs, or external integrations.
12. Refunds and Cancellations
Refund requests, cancellations, and payment disputes are handled according to our Refund Policy and the applicable project agreement.
Customers are encouraged to review the Refund Policy before purchasing services.
13. Limitation of Liability
To the extent permitted by applicable law, Tech x Smith shall not be responsible for indirect or consequential losses arising from the use of our website, services, or third-party platforms.
Nothing in these terms excludes liability that cannot legally be excluded under applicable law.
14. Website Usage
Users must not:
Attempt unauthorized access to our website or systems.
Upload malicious software or harmful content.
Interfere with website operations.
Misuse our services for unlawful activities.
Copy or distribute website content without appropriate authorization.
15. Changes to Services and Terms
We reserve the right to modify our services, pricing, website content, and these Terms & Conditions when necessary.
Updates will be published on our website.
16. Governing Law
These Terms & Conditions will be interpreted in accordance with applicable laws, subject to mandatory legal and consumer protections.
17. Contact Information
For questions regarding these Terms & Conditions, contact:
Tech x Smith